Eligibility
What are the countries Arival cannot service?
Arival Bank reviews its legal and regulatory requirements on a regular basis and when a country is added to or removed from a sanctions list it will update this list as soon as practical. As such there may, from time to time, be a short gap between the change and the update on the website.
Arival Bank will inform new customers of any restrictions as part of the onboarding journey with them.
- Afghanistan
- Belarus**
- Burundi
- Bulgaria
- Burkina Faso
- Cameroon
- Central African Republic
- Cuba
- Congo
- DR Congo
- Croatia
- Ethiopia
- Haiti
- Iran
- Iraq
- Jamaica
- Kenya
- Mali
- Mozambique
- Myanmar
- Namibia
- Nigeria
- North Korea
- Pakistan
- Philippines
- Puerto Rico*
- Russia**
- Senegal
- Somalia
- South Africa
- South Sudan
- Syria
- Tanzania
- Turkey
- Ukraine
- Venezuela**
- Vietnam
- Yemen
- Zimbabwe
*Please note, that although we support US-based clients, since Arival Bank is licensed and regulated by the Office of the Commissioner of Financial Institutions (OCIF) in Puerto Rico, we're unable to service residents from Puerto Rico.
** We will not be able to onboard or service customers with businesses operating and/or transacting in Russia, Belarus or Venezuela. Individuals residing in Russia/Belarus/Venezuela will be reviewed and accepted on a case-by-case basis. We are closely monitoring the situation in Russia and Ukraine and will continue to update our Help Center with any new information.
Arival Bank is consistently exploring additional opportunities to expand the bank’s coverage to provide service to customers in as many countries as possible. If you have any questions about our onboarding process, we will be glad to assist and review your business eligibility on a case by case basis. Please reach out to us anytime.
Can I open an account if I’m not physically in the US or EU or a resident?
What types of companies are you unable to work with?
- Gambling services;
- Pseudo-pharmaceuticals;
- Weapons vendors/sale and manufacturers;
- Gaming with a play-to-earn scheme (either earn crypto or FIAT)
- Illegal/controlled substance vendors;
- Drugs/Drugs Paraphernalia;
- Illegal activities;
- Adult Content/Services;
- Multi-Level Marketing (MLM);
- Illegal products and services;
- Counterfeit or unauthorized goods;
- Update April 2024: Crypto/ digital assets are currently on hold based on regulatory review.
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