Accounts

• Log in to your Dashboard
• Navigate to the “Accounts” tab
• Click on the account you need details for
• Under “Account details”, locate your preferred payment method.
• Click “Download PDF” next to it to save the information

• Log in to your Dashboard
• Navigate to the “Documents” tab
• Select the type of document you wish to generate
• Click “Generate” to create the document
• Once generated, click “Download” to save it for your reference

Yes! You can invite:

• Up to 5 teammates on a Standard account plan
• Up to 7 on a Premium Silver plan
• Up to 10 on a Premium Gold
• An unlimited number of teammates on a Premium Platinum.

You can find more information on that via this Link

You can download your monthly statement directly from your dashboard by following these steps:

1. Navigate to the “Documents” tab
2. Click “Generate monthly statement” under the Monthly statement option
3. Select your preferred account(s) and date range
4. (Optional) Tick “Export as one document” if you'd like to combine statements for multiple accounts
5. Click “Generate PDF” to save the file for your reference

Additionally, you can select “Custom statement” to generate a statement using a custom date range or export formats such as CSV or QuickBooks input.

Monthly statements are available on the 2nd day of the following month.

Account confirmation letter is usually required by exchanges and investment platforms. As Arival Bank uses multiple settlement account partners, the underlying account details used for transfer purposes may not necessarily bear the names of our customers. In such instances, an account confirmation letter might be helpful to evidence to third parties your ultimate ownership of the underlying checking account. 

Our account confirmation letter has the following text:
“Arival Bank International Corp (Arival Bank) is licensed and regulated by the Office of the Commissioner of Financial Institutions in Puerto Rico as an International Financial Entity (license #IFE-065).

Arival Bank uses our bank partner name as a clearing and settlement partner for the provision of USD checking accounts.

This letter confirms that your company name holds a business checking account in good standing at Arival Bank International Corp.

This account is maintained for the sole benefit of the legal entity, incoming funds are credited directly to your company name account (via subledgering) at Arival Bank using the following SWIFT Reference for your company name“.

The letter also contains the deposit instructions for your account.

Bank letter is a standard letter providing confirmation that your company holds an account in good standing at Arival bank. You can also customise the content of the letter by adding in the balance on the account and the opening date if required.

The account owner or Superadmin can change or update company details, such as the company registration address, company name, and more.

To update your company details:

1. Navigate to the "Settings" tab on your dashboard
2. Click on "Company account"
3. Select "Change company details" and choose the type of change you wish to make