Arival Bank
Arival Bank
Arival Bank
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User guide

User guide

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What types of ID documents do you accept?

Forms of identification documents we accept

Good question! We accept government-issued driver's licenses, identification cards, military IDs, passport cards, and visa documents.
At this time we only request one form of ID. You can submit a secondary form of identification to help streamline your onboarding process if you wish! It is not mandatory but we might request a second form of ID at a later time.
We are unable to accept partially obscured IDs, scanned copies, screenshots, or any documents without your picture and signature as accepted forms of identification.

📸 Helpful tips when submitting your ID:

  • Your ID document must be government-issued and contain a photo of you.
  • Images should be crisp and clear.
  • All four corners of the ID document are clearly visible in the image.
  • ID document is not expired and is valid at time of application submission.
  • Any other questions or concerns? Feel free to reach out to our support team by clicking the chat button in the bottom right corner! 👇
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    Arival Bank

    Arival Bank is licensed and regulated by the Office of the Commissioner of Financial Institutions in Puerto Rico as an International Financial Entity (license #IFE-065). Arival Bank International Corp. is not directly insured by the FDIC, FSCS or DGS. Any applicable deposit insurance is provided through our settlement partners.

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    Arival Bank International Corp.
    1250 Ponce de León Ave., Ste 504
    San Juan, PR 00907-3914, United States
    © Arival Bank International Corp.
    All rights reserved. Non-member FDIC