What types of ID documents do you accept?

Forms of identification documents we accept

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Good question! We accept government-issued driver's licenses, identification cards, military IDs, passport cards, and visa documents.

At this time we only request one form of ID. You can submit a secondary form of identification to help streamline your onboarding process if you wish! It is not mandatory but we might request a second form of ID at a later time.

We are unable to accept partially obscured IDs, scanned copies, screenshots, or any documents without your picture and signature as accepted forms of identification.

📸 Helpful tips when submitting your ID:

  • Your ID document must be government-issued and contain a photo of you.
    Images should be crisp and clear.
  • All four corners of the ID document must be clearly visible in the image.
  • The ID document must not be expired and must be valid at the time of application submission.
  • The document must display your nationality, issue date, and expiry date to be considered valid.

Any other questions or concerns? Feel free to reach out to our support team by clicking Contact Support in the bottom left corner!

Arival Bank is licensed and regulated by the Office of the Commissioner of Financial Institutions in Puerto Rico as an International Financial Entity (license #IFE-065). Arival Bank International Corp. is not directly insured by the FDIC, FSCS or DGS. Any applicable deposit insurance is provided through our settlement partners.

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Arival Bank International Corp.
1250 Ponce de León Ave., Ste 504
San Juan, PR 00907-3914, United States

© 2025 Arival Bank International Corp.
All rights reserved. Non-member FDIC