General
What is Arival?
Arival Bank is a US-based licensed and fully regulated digital bank specifically designed to serve emerging businesses all over the globe. Your account comes with:
- USD checking account: deposit, send, and receive USD payments 100% digitally across the world;
- EUR SEPA checking account: send and receive EUR payments locally within the SEPA (Single Euro Payments Area) zone (list);
- Multi-entity management: open several accounts for multiple entities via the same dashboard;
- Multi-account management: open up to 3-7 accounts per each currency under the same entity (see our pricing plans for the breakdown);
- Team management: invite additional users to your Arival platform & set customized permissions for each teammate;
And so much more! Learn more about our product and what's coming next by visiting our Product Roadmap.
Is Arival FDIC insured?
Depending on the underlying settlement partner, your account may be insured to up to $2,500,000 by FDIC. However, please log in to your account to check the details.
Arival Bank International Corp. is licensed and regulated by the Office of the Commissioner of Financial Institutions (OCIF) in Puerto Rico as an International Financial Entity (license #IFE-065). Arival Bank International Corp. is not directly insured by the FDIC.
What features come with the business checking account(s)?
Arival currently offers business checking accounts for operational purposes with the following functionalities:
- USD checking account
- Dedicated domestic USD payments (domestic transfers & ACH)
- International USD payments worldwide
- EU SEPA account with local EUR payments (within the SEPA area)
- Mobile Application available for IOS and Android
- Teammate management
- Invoicing
- Multi-entity management
- Scheduled payments
Stay tuned for more!
Do you offer cards? (credit/debit/virtual)
Not yet! This feature is on our roadmap and we’re actively working to deliver this to our customers. Once we’re closer to launch, we’ll let everyone know.
How can I get in touch?
Talk to Support
- Fill out our contact form for support inquiries.
- Live chat available for registered users in your Arival Dashboard.
Our Support Team working hours are Monday through Friday, 1am - 7pm EST.
For support outside working hours, please leave us a detailed message through the contact form and we'll get back to you as soon as possible!
Talk to Sales
Contact Sales by clicking on the button on the lower right-hand corner, or by clicking on this link
Complaints
For all complaints and issue related inquiries, please email complaints@ariv.al
Where can I find my Support Key code and what is it for ?
You can find it on your home page, in the right bottom corner of the pager under the “?” sign. Every account has an individual code, which we can use to verify our customers.
What are your observed bank holidays?
USA:
- New Years Day
- MLK Day
- Presidents Day
- Memorial Day
- Juneteenth
- US Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
Puerto Rico:
- Good Friday
- Election Day
- 3 Kings Day
Lithuania:
- New Year’s Day
- Restoration of the State
- Restoration of Independence
- Easter Sunday and Monday
- International Labor Day
- Mother's Day
- Father's Day
- St. John's Day
- King Mindaugas Coronation Day
- Assumption Day
- All Saints Day
- All Souls Day
- St. Christmas
Note: On observed holidays, the Federal Reserve is closed and so transfers are delayed until the following business day. Our Support Team always sends an email reminder so our customers can plan ahead.
