Human Resources Lead

Arival Bank International Corp. is a US-based digital bank licensed and regulated by OCIF. After obtaining our US-based banking license at the beginning of 2021, we officially went live in June 2021 and have onboarded 650+ B2B customers from over 60+ countries. Equipped with forward-thinking compliance, Arival is on a mission to become the go-to digital bank for corporate and institutional clients all over the world. We're actively growing our international team with offices in Puerto Rico, Europe, and Singapore, with over 60+ employees, and building many departments from the ground up.

JOB SUMMARY:

The HR Lead will be responsible for driving people and business initiatives across the company. This role is both hands-on and strategic: you will be contributing to the areas of performance management, recruiting, employee retention, coaching and development, and will also take ad hoc projects if necessary.

EVERYDAY TASKS:

People operations responsibilities:

• Partner with and advise the management team on all things people-related, including performance management and coaching, employee relations, and organizational development.
• Lead the development of the department goals and OKRs, and make sure the OKRs are aligned with the overall business strategy.
• Lead the creation and maintenance of the KPIs across various departments.
• Regularly evaluate employee and team performance, and measure the actual performance against the goals set to identify bottlenecks and propose effective solutions.
• Lead the collection of various types of employee data, including employee surveys and performance reviews, to identify trends and recommend solutions to improve performance and engagement.
• Assist in developing the competitive benefits package to increase employee retention and satisfaction and make sure the company meets best human resources practices.
• Assist in reviewing and optimizing existing employment contracts based on the labor code of the US, Puerto Rico and Europe.
• Assist in developing the compensation package for all levels of seniority to keep Arival Bank a competitive employer.

Talent acquisition responsibilities:

• Manage the entire recruiting process for a variety of roles across departments in the US and internationally, including: sourcing, screening, interviewing, soliciting feedback, managing candidates, and coordinating offers.
• Source active and passive candidates through creative and thoughtful sourcing methods; maintain a strong pool of passive candidates.
• Build a comprehensive recruiting and applicant tracking process from scratch, including crafting job descriptions and case studies, and maintaining a pipeline of potential candidates.
• Stay informed of trends and innovative recruiting techniques in order to be competitive in state of-the-art and non-traditional recruiting practices.
• Serve as the first and primary point of contact for engaged candidates: guide them through the interview journey, communicate feedback with empathy and facilitate an incredible candidate experience every step of the way.
• Track goals, metrics and performance of the hiring cycle; regularly communicate results to the team.
• Assist with onboarding new hires both operationally and culturally.

DESIRED QUALIFICATIONS:

• 3+ years of experience working in a similar role in the fintech or digital banking field.
• At least 2-3 years of full cycle recruiting experience with a track record of closing high-quality candidates, preferably in the fintech space.
• Demonstrated track record of employees' and managers' performance measurement.
• Experience sourcing candidates and generating candidate pipelines in a small organization with limited brand recognition.
• Ability to present innovative interview methods and techniques during the hiring process.
• Excellent interpersonal and relationship building skills to connect with a variety of personalities and become a trusted partner.
• Communication skills to inform and influence a variety of audiences; must be diplomatic with discretion.
• A positive, open, and intellectually curious team player who embraces the challenges and excitement of an entrepreneurial business.

BENEFITS - WHAT’S IN IT FOR YOU?

• Enjoy a highly diverse and international culture
• An opportunity to build the future and freedom to work wherever you want
• Fair pay, no matter where you live along with a competitive benefits package
• Computer setup of your choice
• Generous paid time off to relax and recharge