You can find account information on your Dashboard, by clicking on the account you need details for, then the “...” and “Account details”. 

You can also generate payment details either from your Home under the “More actions” section or in your “Documents” by going to “Generated” and then “Generate” and selecting “Payment details”.

Yes! You can invite:

• Up to 5 teammates on a Standard account plan
• Up to 7 on a Premium Silver plan
• Up to 10 on a Premium Gold 
• An unlimited number of teammates on a Premium Platinum. 

You can find more information on that via this Link

You can currently have:

• 3 accounts per currency on a Standard Plan
• 4 on a Premium Silver
• 5 on a Premium Gold 
• 7 on a Premium Platinum account. 

You can find more information on that via this Link

You can generate a monthly statement through your: 

• Dashboard by clicking on the account you need details for, then the “...” and “Monthly statement”. 
• Home under the “More actions” section
•  Documents by going to “Generated” and then “Generate” and selecting “Monthly statements”.

Monthly statements are available on the 2nd day of the following month.

Account confirmation letter is usually required by exchanges and investment platforms. As Arival Bank uses multiple settlement account partners, the underlying account details used for transfer purposes may not necessarily bear the names of our customers. In such instances, an account confirmation letter might be helpful to evidence to third parties your ultimate ownership of the underlying checking account. 

Our account confirmation letter has the following text:

“Arival Bank International Corp (Arival Bank) is licensed and regulated by the Office of the Commissioner of Financial Institutions in Puerto Rico as an International Financial Entity (license #IFE-065).

Arival Bank uses our bank partner name as a clearing and settlement partner for the provision of USD checking accounts.

This letter confirms that your company name holds a business checking account in good standing at Arival Bank International Corp.

This account is maintained for the sole benefit of the legal entity, incoming funds are credited directly to your company name account (via subledgering) at Arival Bank using the following SWIFT Reference for your company name“.

The letter also contains the deposit instructions for your account.

Bank letter is a standard letter providing confirmation that your company holds an account in good standing at Arival bank. You can also customise the content of the letter by adding in the balance on the account and the opening date if required.

The account owner or Superadmin can change or update company details, such as the company registration address, company name, and more.

To update your company details:

1. Click on the gear icon located at the top right corner of the dashboard.
2. Navigate to "Company Account" on the left panel.
3. Click on "Change Company Details."

Follow these steps as shown in the image below: